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*MetLife or third party acting on MetLife’s behalf.
You can make Premium & Other Payments at our ONE Customer Place (OCP) located at 18-20 Motijheel C/A (Ground Floor- North Side), Dhaka-1000 non-stop between
This walk-in center also provide Policy Information and Other Customer Services from –
*These services are not provided on Saturdays
You can also make Premium & Other Payments at our Customer Touch Points across Bangladesh from 9:00 a.m. to 5:00 p.m. on Sundays through Thursdays except Government Holidays.
At these centers, we also provide Policy Information and Other Customer Services between 9:00 a.m. to 6:00 p.m. on all Working Days.
Following are the location and contact details of these centers:
DHAKA
CHITTAGONG
NOAKHALI
RAJSHAHI
CHANDPUR
JAMALPUR
Premium & Other Payments can also be made at Customer Services Section of all our Sales Offices across Bangladesh from 9:00 a.m. to 5:00 p.m. on Sundays through Thursdays except Government Holidays.
At these points, we also provide Policy Information and Other Customer Services between 9:00 a.m. to 6:00 p.m. on all Working Days.
Cash payment
One Bank Limited
You can make MetLife payments in cash at your nearest branch of One Bank Limited and receive the original Premium / Money Receipt with revenue stamp from the bank’s counter instantly. The arrangement is enabled in all 96 branches of One Bank Limited.
Bank Asia
Now the same service is available at all ~120 branches and ~1200 Agent Outlets of Bank Asia. Make your payment for MetLife policies through Bank Asia and receive the original Premium / Money Receipt with revenue stamp from their counters instantly.
Other Banks
At all branches of AB Bank
At 80 specific branches of Prime Bank for cash payment
At 67 specific branches of The City Bank for cash payment
At 88 specific branches & 58 SME Centers of Brac Bank except Chandpur, Hobiganj, Jamalpur, Narshingdi, Natore, Rajshahi & Thakurgaon Branches.
At “Mobile Banking” counters of Trust Bank.
At specific branches of IFIC & Southeast Bank
Premium payment through EFT Debit is very efficient and convenient channel for MetLife Policy owners. If you have bank account mentioned in the following link “EFT Debit Enabled Bank List”, you can take this opportunity by providing single instruction in the EFT Debit Form.
To avail this option, please follow the below steps:
If you are an account holder of Dutch Bangla Bank, HSBC Bank, Standard Chartered Bank, The City Bank, Prime Bank and BRAC Bank then you can use their internet banking service. Click on the below link to find out more:
How to make MetLife Payments through Dutch Bangla Bank (DBBL) Internet Banking
How to make MetLife Payments through HSBC Personal Internet Banking
How to make MetLife Payments through Standard Chartered Bank (SCB) Internet Banking
How to make MetLife Payments through Prime Bank Limited Internet Banking
How to make MetLife Payments through BRAC Bank Internet Banking
You can pay your policy premium through the BRAC Bank ATM or the Dutch-Bangla Bank ATM booths.
You can pay premiums using Rocket (DBBL Mobile Banking), bKash, or Trust Bank Mobile Money services
How to pay MetLife Premium through Rocket
MetLife Bangladesh is now offering “Online Payment” facilities to valued Policy Owners allowing them true digital experience while maintaining their policies. They no longer need to stand in long queues or go out to a nearby MetLife or a MetLife Partner Bank Counter to make payments to MetLife. A Policy Owner may make online payment using Credit or Debit Cards or e-Collection Service i.e., by debiting one’s own Bank A/c and crediting MetLife.
i. Holders of any Visa / Master Card / American Express Credit/Debit Card can avail this opportunity. A Payment Gateway Usage Fee will be charged depending on the Amount Payable to MetLife;
ii. Customers will have to choose the Payment Type i.e., payment against Premium, Automatic Premium Loan (APL) Loan, Lapse, Auto Surrender or any other Balance;
iii. S/he will have to go through the Amount mentioned against each “Sub-head” i.e., Payment Amount, Double Billing Amount (if applicable) and Gateway Usage Fee and refer to the “Terms and Conditions” to avoid any inconvenience in future;
iv. After successful completion of the procedure, an electronic Premium / Money Receipt (without Stamp or Signature) will appear on the screen, a copy of which will automatically be sent to Cardholder’s e-mail address;
v. Customer may also take a print out of the Premium / Money Receipt;
Online Payment through e-Collection Service
I. Only Internet Banking customers of “EFT Credit Enabled Banks” can avail this service;
II. No Processing Fee is applicable on this service;
III. After customer logs in for this service, concludes entries into various data fields, and clicks on the “Submit” button, s/he will be required to keep the page open that appears on the screen of MetLife Website until all input are complete for the transaction;
IV. Any transaction submitted AFTER the cut off time of the customer’s respective bank or DURING Friday / Saturday / Public Holiday will be processed the next working day;
V. Customer will receive an acknowledgment SMS only after MetLife receives the payment from the customer’s Bank. Policy Owner will receive MetLife official Premium / Money Receipt in his / her registered mailing address.
How to make payment through Online Payment Solution
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