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Contact US

Do you have a question relating to your policy with us? Or even a comment or feedback on our products and services? Simply Contact us by any of the convenient means listed below:

Policy Information Services:

Call us at 16344

  • Press 1 for 24X7 information about automated policy and submitted claims
  • Press 2 for over phone support from 9:00 AM - 6:00 PM Sunday to Thursday (except Government Holidays)
  • Press 3 to speak to one of our customer care employees from 9:00 AM - 6:00 PM Sunday to Thursday (except Government Holidays)

International Dial-In: +8809666716344

Fax us: +88-02-9559094 or + 88-02-9558682


Just fill up the 'Get in Touch' form and we shall contact you

You can also drop us a line at : MetLife Bangladesh, MetLife Building, 18-20 Motijheel C.A, P.O. Box 9, Dhaka – 1000, Bangladesh

MetLife’s customer service is open from 9:00 AM – 6:00 PM from Sunday to Thursday except government holidays.

Please visit our customer service counters where a group of dedicated service delivery officers will greet and assist you in solving any queries that you may have regarding MetLife or your policy (a policy number is mandatory)

Get in Touch

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Terms and Conditions

By clicking the Submit button, you agree that we* may contact you at the number/email you’ve provided, possibly using automated technology or prerecorded voice or direct marketing emails, to discuss about our products, special offers and services. If you don’t want to give this permission, you can still get a quote or make a purchase decision by calling us directly at 16344.

*MetLife or third party acting on MetLife’s behalf.

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