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Contact US

Do you have a question relating to your life insurance policy with us? Or even a comment or feedback on Metlife products and services? Simply Contact us by any of the convenient means listed below:

Policy Information Services:

Call us at 16344

  • Press 1 for 24X7 information about automated policy and submitted claims
  • Press 2 for over phone support from 9:00 AM - 8:00 PM Sunday to Thursday (except Government Holidays)
  • Press 3 to speak to one of our customer care employees from 9:00 AM - 8:00 PM Sunday to Thursday (except Government Holidays)

International Dial-In: +8809666716344

Fax us: +88-02-9559094 or + 88-02-9558682


Just fill up the 'Get in Touch' form and we shall contact you

You can also drop us a line at : MetLife Bangladesh, MetLife Building, 18-20 Motijheel C.A, P.O. Box 9, Dhaka – 1000, Bangladesh

MetLife’s customer Service locations remain open from 9:00am to 5:00pm (cash counter service closes at 4:00pm) from Sunday to Thursday except government holidays.

Please visit our MetLife Customer Touch Points and MetLife Sales & CTPs where a group of dedicated service delivery executives greet and assist you in solving any query that you may have regarding MetLife and your policy (a policy number is mandatory)