Pay Premium
You can make Premium & Other Payments at our ONE Customer Place (OCP) located at 18-20 Motijheel C/A (Ground Floor- North Side), Dhaka-1000 non-stop between
- 9:00 a.m. and 5:00 p.m. on Sundays through Thursdays except Government Holidays; &
- 9:00 a.m. and 4:00 p.m. on Saturdays except Government Holidays)
This walk-in center also provide Policy Information and Other Customer Services from –
- 9:00 a.m. to 6:00 p.m. on Sundays through Thursdays except Government Holidays
*These services are not provided on Saturdays
You can also make Premium & Other Payments at our Customer Touch Points across Bangladesh from 9:00 a.m. to 5:00 p.m. on Sundays through Thursdays except Government Holidays.
At these centers, we also provide Policy Information and Other Customer Services between 9:00 a.m. to 6:00 p.m. on all Working Days.
Following are the location and contact details of these centers:
DHAKA
- Elephant Road: Star Palace (6th Floor - East Side) 66/67, Elephant Road (Near Eastern Mollika Shopping Mall) Dhaka- 1205
- Gulshan: Flat- D2 (2nd Floor), Plot # 06, Block # SW (H), Gulshan Avenue, Gulshan-1, Dhaka- 1212. Telephone: (02) 9854935
- Malibagh: Shahjalal Tower (2nd Floor), 80/A/1 Shiddheshwari Circular Road, Ramna,Dhaka-1217. Telephone: (02) 8318328, 8318362.
- Mirpur: Central Plaza (4th Floor), Holding # 231, Senpara Parbota, Rokeya Sarani, Mirpur-10 Dhaka-1216. Telephone: (02) 9013197.
- Savar: Savar City Center (4th Floor), Room # 400B, Holding # B-118, Sobhanbagh, Savar Bazar Bus Stand, Aricha Road, Savar, Dhaka-1340. Telephone: (02) 7741305.
- Uttara: A. B. Super Market (3rd Floor), Plot# 60, Road# 2, Sector# 3, Uttara C/A, Dhaka-1230. Telephone: (02) 48955743.
CHITTAGONG
- Muradpur: Ramna Trade Center (3rd Floor), 36/7 CDA Avenue, Muradpur, Chittagong-4100. Telephone: (031) 2557318-19.
- Anderkilla: A.N. Tower (5th Floor), Bokshi Bit, Terry Bazar, 23 Anderkilla, Chittagong-4000
NOAKHALI
- Chowmuhani: Star Plaza (1st Floor), Holding # 72, Feni Road, Hazipur, Chowmuhani, Begumgonj, Noakhali – 3821. Telephone: (0321) 51160.
- Feni: KAZI CENTER (2nd Floor), 107/1, S.S.K. Road, Feni-3900. Telephone: (0321) 61037.
RAJSHAHI
- Rajshahi: A. H. Tower (2nd Floor - North Side) Holding # 336, Station Road, Alokar More, Rajshahi. Telephone: 0721-775613;
CHANDPUR
- Chandpur: Hakim Plaza (2nd Floor - North Side), 248/520, Munsef Para, Shaheed Muktijodda Sarak, Comilla Road, Chandpur Sadar, Chandpur – 3600. Telephone: (0841) 67814;
JAMALPUR
- Jamalpur: Ansari Trade Center (2nd Floor) Holding # 313, Medical Road, Jamalpur Sadar, Jamalpur – 2000.
Premium & Other Payments can also be made at Customer Services Section of all our Sales Offices across Bangladesh from 9:00 a.m. to 5:00 p.m. on Sundays through Thursdays except Government Holidays.
At these points, we also provide Policy Information and Other Customer Services between 9:00 a.m. to 6:00 p.m. on all Working Days.
- Chittagong Sales Office: Rafique Tower (3rd & 4th Floors), 92 Agrabad CA, Chittagong, Telephone# (031) 713910, 714523, 2511292
- Khulna Sales Office:Khan Tower (3rd Floor), A-50 , KDA Majid Sarani (Near Shib Bari mor), Sonadanga, Khulna-9100, Telephone# (041) 2830385
- Comilla Sales Office: Islam Siddique,Holding # 44/A (new) (2nd & 3rd Floor),Judge court road,Comilla sadar, Comilla-3500, Telephone# (081) 72057, 72644, 72648.
- Sylhet Sales Office: Feroz Centre (3rd Floor), Chouhatta, Sylhet Sadar, Sylhet -3100 Telephone# (0821) 727621, Fax: (0821) 714019.
- Bogra Sales Office: Bogra Trade Centre (4th Floor), Holding # 766, Duttabari, Borogola, Bogra-5800, Telephone # (051) 69413.
- Barisal Sales Office: L.L. Tower (3rd Floor), 119, Sadar Road, Barisal-8200, Telephone# (0431) 63443.
- Jessore Sales Office: Holding # 17 (new 398), (2nd Floor)Netaji Suvash Chandra Road, P.S. Kotwali, Jessore-7400, Telephone# (0421) 71298.
- Rangpur Sales Office: CANOPUS Building (2nd Floor), Bangladesh Bank More, Jail Road, Dhap, Rangpur-5400, Telephone# (0521) 56568.
- Mymensingh Sales Office: Friends Tower-2 (2nd Floor), 21, Durgabari Road, Mymensingh Sadar, Mymensingh-2200, Telephone# (091) 51099, 51088.
Make Payment in Cash & Receive Original Premium / Money Receipt Instantly
You can make MetLife payments in cash at ~127 branches and ~3000 Agent Outlets of Bank Asiaand receive the original Premium / Money Receipt with revenue stamp from the bank’s counter instantly.
The same arrangement is also available at all ~102 branches of One Bank Limited and ~195 branches of United Commercial Bank Limited (UCBL).
Other Banks
At all branches of AB Bank
At 80 specific branches of Prime Bank for cash payment
At 67 specific branches of The City Bank for cash payment
At 88 specific branches & 58 SME Centers of Brac Bank except Chandpur, Hobiganj, Jamalpur, Narshingdi, Natore, Rajshahi & Thakurgaon Branches.
At “Mobile Banking” counters of Trust Bank.
At specific branches of IFIC & Southeast Bank
Premium payment through EFT Debit is very efficient and convenient channel for MetLife Policy owners. If you have bank account mentioned in the following link “EFT Debit Enabled Bank List”, you can take this opportunity by providing single instruction in the EFT Debit Form.
To avail this option, please follow the below steps:
- Download & print the below EFT Debit Authorization Form
- Fill the authorization form duly. Download the following form that guides you how to fill out the EFT Debit Authorization Form correctly
- Verify account holder details section by authorized bank official of your bank
- Send the original form to the following address at least 30 days before the next premium due date: Policy Administration DepartmentMetLife Building, 18-20 Motijheel C.AP. Box-9, Dhaka-1000
- Click here to to know more about the EFT Debit
If you are an account holder of Dutch Bangla Bank, HSBC Bank, Standard Chartered Bank, The City Bank, Prime Bank and BRAC Bank then you can use their internet banking service. Click on the below link to find out more:
How to make MetLife Payments through Dutch Bangla Bank (DBBL) Internet Banking
How to make MetLife Payments through HSBC Personal Internet Banking
How to make MetLife Payments through Standard Chartered Bank (SCB) Internet Banking
How to make MetLife Payments through Prime Bank Limited Internet Banking
How to make MetLife Payments through BRAC Bank Internet Banking
You can pay your policy premium through the BRAC Bank ATM or the Dutch-Bangla Bank ATM booths.
You can pay premiums using Rocket (DBBL Mobile Banking), bKash, or Trust Bank Mobile Money services
How to make MetLife Payments through Rocket
How to make MetLife Payments through Rocket App
How to make MetLife Payments through NexusPay
How to make MetLife Payments through bKash
How to make MetLife Payments through bKash App
How to make MetLife Payments through Trust Bank Mobile t-cash
MetLife Bangladesh is now offering “Online Payment” facilities to valued Policy Owners allowing them true digital experience while maintaining their policies. They no longer need to stand in long queues or go out to a nearby MetLife or a MetLife Partner Bank Counter to make payments to MetLife. A Policy Owner may make online payment using Credit or Debit Cards or e-Collection Service i.e., by debiting one’s own Bank A/c and crediting MetLife.
i. Holders of any Visa / Master Card / American Express Credit/Debit Card can avail this opportunity. A Payment Gateway Usage Fee will be charged depending on the Amount Payable to MetLife;
ii. Customers will have to choose the Payment Type i.e., payment against Premium, Automatic Premium Loan (APL) Loan, Lapse, Auto Surrender or any other Balance;
iii. S/he will have to go through the Amount mentioned against each “Sub-head” i.e., Payment Amount, Double Billing Amount (if applicable) and Gateway Usage Fee and refer to the “Terms and Conditions” to avoid any inconvenience in future;
iv. After successful completion of the procedure, an electronic Premium / Money Receipt (without Stamp or Signature) will appear on the screen, a copy of which will automatically be sent to Cardholder’s e-mail address;
v. Customer may also take a print out of the Premium / Money Receipt;
Online Payment through e-Collection Service
I. Only Internet Banking customers of “EFT Credit Enabled Banks” can avail this service;
II. No Processing Fee is applicable on this service;
III. After customer logs in for this service, concludes entries into various data fields, and clicks on the “Submit” button, s/he will be required to keep the page open that appears on the screen of MetLife Website until all input are complete for the transaction;
IV. Any transaction submitted AFTER the cut off time of the customer’s respective bank or DURING Friday / Saturday / Public Holiday will be processed the next working day;
V. Customer will receive an acknowledgment SMS only after MetLife receives the payment from the customer’s Bank. Policy Owner will receive MetLife official Premium / Money Receipt in his / her registered mailing address.
How to make payment through Online Payment Solution
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