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If you've contacted your Agent and still need help, please contact us. We would be happy to assist you. 

Call Us at 16344

  • Press 1 for 24X7 information about automated policy and submitted claims
  • Press 2 for 9:00 AM to 6:00 PM over phone support from Sunday - Thursday

Fax us at +88-02-9558682

Email us at customer.services@metlife.com.bd

Policy owners may also visit our customer service counters and get assistance from our expert service staff in solving any queries that you may have regarding MetLife or your policy.